Overview
Account management and commercial support across multi-brand retail accounts
Account executive within Orchid, a UK retail growth agency helping FMCG, health and lifestyle brands scale into major UK retailers. Worked across multiple brands at the same time, supporting retail expansion, account coordination and commercial execution across internal teams and external partners.
Retail accounts included Holland & Barrett, Co-op, Costco, Suma, CLF, Amazon, gyms, universities and Pilates studios.
Supported day to day account operations for multiple clients across retail and commercial channels. The role focused on maintaining strong communication between brands, retailers and internal teams while ensuring smooth execution of ongoing commercial activity.
Account & Commercial Work
Day to day execution across multiple retail accounts
Managed ongoing account activity across several brands simultaneously, supporting both commercial operations and marketing delivery.
Managed client communication and coordinated updates across five plus active brand accounts
Led retail onboarding for new clients into Holland & Barrett — coordinating product setup, logistics and internal stakeholders from initial brief through to shelf
Produced weekly performance updates and presentations for internal and external stakeholders, analysing retail performance and stock movement
Worked closely with sales, marketing and operations teams to improve communication flow between internal teams and retail partners
Created marketing materials including brochures, sell sheets and client facing assets for retail support and brand communication
Events & Activation
Support for live retail events, collaborations and brand launches
Assisted in the execution of live retail activations, brand collaborations and in-store events across a range of FMCG, health and lifestyle clients, alongside ongoing account management responsibilities.
Supported a variety of retail and brand activations across multiple channels including Selfridges collaborations, gym and fitness partnerships, Pilates studio activations, and Costco roadshow events, contributing to both planning and on-site execution.
Results
Operational and commercial impact across retail accounts
Managed day-to-day relationships across 10+ retail accounts for 8 brands simultaneously — spanning Holland & Barrett, Co-op, Costco, Suma, CLF, Amazon, gyms, universities and Pilates studios
Drove 100+ new accounts through CLF distribution by coordinating marketing and sales campaigns across multiple brand clients, improving channel reach and distributor activity
Secured first Holland & Barrett listing for Teffie and brought 2 brands into Suma — managing the full onboarding process from initial brief through to shelf
Produced 12 monthly performance reports across all active accounts — tracking retail sales, stock movement and account health for internal teams and brand stakeholders
Managed commercial execution across five or more brand accounts simultaneously, improving sales flow and delivery consistency across retail and distributor channels
Delivered live retail activations and brand events end-to-end — including a Costco roadshow and Karve Pilates launch — improving customer-facing presence for partnered brands
8
Brands managed simultaneously
10+
Retail accounts across all brands
100+
New accounts via CLF distribution
12
Monthly reports produced
Get in touch
Interested in working together?
I'm looking for opportunities in account management, commercial marketing and growth-focused roles. If you'd like to discuss how I could contribute to your team, I'd love to connect.